Terms and Conditions

REQUIRED DOCUMENTATION

– Passport.
– Full Driving Licence (held to a minimum of 2 years)

This documentation and your copy of the hire contract must be carried in the car at all times.

PAYMENT

Payment can be made in advance by credit card, or upon delivery of the vehicle in cash (Euros) or by debit/credit card.

In signing the hire contract the hirer authorises Doncars to charge their debit/credit card with any amount pending at the end of the hire, whether for damage and repairs not covered by the insurance, fuel shortfall, etc to be itemised and advised by Doncars.

FUEL POLICY

All vehicles are delivered with a certain amount of fuel, which you will see on your copy of the contract (minimum ¼). We ask you to return the car with the same amount of fuel that was in it when you picked up your car

COLLECTION AND RETURN OF THE VEHICLE

We will deliver your car to the airport or to your accommodation according to the specifications on your booking.

The car must be returned in the same condition in which you received it (apart from normal sand/dust etc). Charges will apply for wet upholstery, excessive stains, cigarette burns, etc.

Pick up and drop off time will be specified when you book your car.

ACCIDENT, BREAKDOWN AND THEFT OF THE CAR

In the event of an accident or breakdown, please get in touch with Doncars immediately (+34) 619 10 49 20. We provide a roadside repair and towing service.

Changing a wheel in the event of a normal puncture is the responsibility of the hirer, but Doncars must be informed in order to provide a replacement spare.

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